Privacy Policy

The Content Engine ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered jewellery content platform at e-commercecontentengine.com.

By using The Content Engine, you agree to the collection and use of information in accordance with this policy.

Contact Information
When you request a free sample, we collect your email address. This is used to deliver your paid kit if you purchase, and to send you relevant updates about The Content Engine. You can unsubscribe at any time.

Product Information
To generate your content kit, you may optionally provide: your product's listing price, key materials, and existing Etsy tags or buyer keywords. This information is used solely to produce your marketing assets.

Usage Data
We automatically collect certain information when you use our service, including browser type, device information, and pages visited.

We use the information we collect to:

• Analyse your product photo and generate your marketing kit
• Deliver your paid kit to your email address
• Process your payment securely via Stripe
• Send relevant product updates (you can unsubscribe at any time)
• Improve our AI agents and user experience
• Ensure security and prevent fraud

The Content Engine uses multiple AI services to power its analysis and content generation:

• Google Gemini — visual analysis of your product photo
• Anthropic Claude — marketing copy generation across all 30 assets

When you upload a product photo and submit your details, these are processed by the above services to generate your kit. We do not use your product information or images to train AI models. Each provider operates under their own data processing terms: Anthropic Privacy Policy, Google Privacy Policy.

We implement appropriate security measures to protect your information:

• Data is transmitted over secure HTTPS connections
• Uploaded product images are processed in memory and not stored permanently
• Email addresses are stored securely via Omnisend, our email platform
• Payments are processed by Stripe — we never store your card details

Under UK GDPR, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications
• Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, contact us at support@ecommercecontentengine.com.

We use essential cookies only — to maintain your session during the content generation process. We do not use tracking cookies or sell your data to advertisers.

We use the following third-party services, each operating under its own privacy policy:

• Stripe — payment processing
• Omnisend — email delivery and marketing
• Vercel — hosting and infrastructure
• Anthropic, Google — AI processing (see Section 4)

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date above.

If you have any questions about this Privacy Policy, please contact us at support@ecommercecontentengine.com